Let customers follow status themselves
Many customer questions are about status, planning or documents. A customer portal removes those repeat questions when the information is current and easy to understand.
Show at least
- Appointments and planned moments.
- Status of ongoing jobs.
- Relevant documents or work orders.
- Contact option for deviations.
Limit free input
Self-service works best with clear choices. Let customers submit requests through structured forms, so planning receives directly usable information.
More control over this process?
View the matching AppXperts module or schedule a call about your operational flow.